- Exchange and return are rights guaranteed for all our customers and include all the products we offer in our store.
- All products offered in our store are subject to an exchange and return policy in accordance with the terms and conditions stipulated on this page.
- Return or exchange can be made if the product is in the same condition as the original at the time of purchase and wrapped in the original packaging.
- Return and exchange within (15) days from the date of purchase.
- Contact us via the Contact Us page or through our phone numbers to request a return or exchange.
- Please photograph the product and send it specifying the city, address, and order number to replace it with another product if the product is damaged or has a specific defect, or is not used as agreed.
- The full amount will be refunded to the customer if the product received is completely different from the description of the product on our website's product page.
- We are not responsible for any customer expectations regarding the use of products that we have not mentioned on our website's product page.
- 30% deduction if the customer does not want the product and there is no defect or issue.