Thank you for visiting "Qobiya" store; our site respects your privacy, and one of our main responsibilities is to protect your personal data. To learn more, please read the following privacy policy:
The privacy policy explains how we collect and use your personal data (under certain circumstances). It also describes the measures taken to ensure the confidentiality of your information. Finally, the policy indicates the options available to you regarding the collection, use, and disclosure of personal data, and by visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us, so we use your name and other related information in accordance with what is specified in the privacy policy. We will collect information only if necessary or directly related to our transactions with you, and we will retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the site without providing any personal data, and your identity will remain anonymous during the visit unless you have a specific account on the site that you access with your username and password.
1 - Data We Collect:
We may need to collect information about you if you wish to place a purchase order on our site. We collect, store, and process the data necessary to track your purchase from our site to ensure any future claims and provide you with the services available from us. The personal information we collect may include, but is not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile number, fax number, payment details, payment card details, or bank account details.
We use the information you provide us to process your orders, provide you with services and information available on our site and requested by you. Additionally, we will use the information you provide to manage your account with us, verify online financial transactions, verify data uploads from the site, and identify site visitors to develop and customize site pages and/or content for users. We conduct market research related to our population and send useful information or requests to the user, such as information about products and services, unless you object to receiving communications about this. We communicate via email to provide you with details about other products and services if you wish, and if you prefer not to receive promotional and marketing communications, please deselect this option at any time.
We may provide your name and address to third parties to deliver your order (e.g., courier or supplier).
Our international network agent manages online financial transactions. You must provide accurate and non-misleading information to the agent or the site and update them regularly and inform us of any changes.
We may be able to store details of your current order on our site, but we cannot retrieve them directly for security reasons. By accessing your account on the site, you can view information and details of your purchases made or to be made. You can also manage your address details, bank account details, and any newsletters you have subscribed to. Please commit to keeping your personal data confidential when accessing it and do not make it available to unauthorized third parties. We do not assume responsibility for any improper use of passwords unless such misuse is caused by our error.
Other uses of your personal information:
We may use your personal information for surveys and market research, at your discretion, for statistical purposes while ensuring complete confidentiality. You can choose not to participate at any time. We will not send responses to third parties. Your email address will not be disclosed unless you choose to participate in contests. We keep survey responses separate from your email address.
We may send you information about us, the site, or our other sites, products, sales, offers, or newsletters, and similar related to affiliate companies or our partners. If you do not wish to receive this additional information (or parts of it), please click the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (excluding Fridays, Saturdays, and national holidays in Saudi Arabia) from receiving your notification. We will contact you to clarify any unclear information.
We may use some data, maintaining complete confidentiality on the site, for other purposes, including monitoring user locations and tracking their visits to the site or links included in emails while signing up to receive them. Google Analytics is used by this site, a service provided by Google to analyze web pages. To analyze user use of the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about the use of the website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate website use, create reports on website activity for website operators, and provide other services related to website activity and internet use. Google may also transfer this information to third parties if required by law or if third parties process information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that in this case, you may not be able to use all the features of this website. By using this website, you consent to the processing of your data by Google as described and for the purposes stated above.
2 - Cookies:
The use of cookies is not mandatory to visit the site, but we inform you that you will not be able to use the cart features on the site or place orders without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these cookies on the hard drive of your computer. Cookies can be used to detect your IP address, allowing the website to save you time when you are on the site or want to visit it. We use cookies to ensure your convenience while browsing the site (e.g., remembering your identity when you want to modify the cart without re-entering your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can configure your browser to refuse cookies, but this may limit your experience on the site. Ensure that our use of cookies does not include personal or confidential information, does not contain viruses, and that the site uses Google Analytics, a service provided by Google to analyze web pages. Google Analytics uses cookies, which are text files placed on your computer, to analyze website use. The information generated by the cookies about the use of the website (including your IP address) will be transmitted and stored by Google on servers in the United States. Google will use this information to evaluate website use, create reports on website activity for website operators, and provide other services related to website activity and internet use. Google may transfer this information to third parties if required by law or if third parties process information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that in this case, you may not be able to use all the features of this website. By using this website, you consent to the processing of your data by Google as described and for the purposes stated above.
3 - Security:
We use appropriate security techniques and procedures to prevent unauthorized or illegal access to your information, loss, or destruction. When we collect data through the site, we store your personal information on a database within a secure server. We use firewall systems on our servers. When we collect online payment details, we protect this information using encryption methods such as SSL (Secure Socket Layer). As a result, it is difficult for any hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise against sending credit card or debit card details via email without encryption. We implement direct physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of your information. Our security procedures sometimes require you to confirm your identity before you are provided with personal information. You are responsible for protecting your password and computer from unauthorized use.
4 - Customer Rights:
If you are concerned about your information, you have the right to request access to the personal information we hold about you or that you have previously provided. You also have the right to request the correction of any errors in your personal data free of charge. Additionally, you have the right to request that we stop using your personal data for direct marketing purposes at any time.